Términos del servicio

Terms of Service

These Terms of Service ("Terms") govern your access to and use of anthorecommerce.com (the "Site") and every purchase you make from Anthor ("we", "us"). Please read them carefully. By using the Site or placing an order you agree to these Terms, to our Return and Refund Policy, our Shipping Policy and our Privacy Policy, which are incorporated by reference. If you do not agree, please do not use the Site.

1. About Us

Anthor is the trading name of Brian M Carroll (DBA ANTHOR E-COMMERCE), a limited liability company located at 1301 Evergreen Court, Highland Mills, NY 10930, United States, EIN 42-3148218. We sell consumer electronics and tech accessories online through this Site. You can reach us at help@anthorecommerce.com or the contact form, Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time (ET)).

2. Eligibility

You must be at least 18 years old, or the age of majority in your state, to make a purchase. The Site is not directed to children under 13 and we do not knowingly collect personal information from them; if we learn that we have, we delete it. By ordering you represent that you are legally capable of entering into a binding contract and that the payment method you use is yours or you are authorized to use it.

3. Refund and Cancellation Policy

Our cancellation and refund terms, in summary: cancel at no cost before the order ships; return eligible items within 90 days of delivery, unused and in original packaging, to 1301 Evergreen Court, Highland Mills, NY 10930, United States; return postage is free; refunds go back to the original payment method 5–10 business days after we receive and inspect the item (7 business days for cancellations); faulty or wrong items are always replaced or refunded free of charge. The full Return and Refund Policy, which you accept at checkout, governs in case of any difference.

4. How You Pay

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay and Shop Pay. Payments are processed securely by Shopify Payments (powered by Stripe); we do not store full card numbers on our servers. Your card is charged when the order is placed. The charge appears on your statement as ANTHORECOMMERCE.COM. If a charge is declined, or our payment provider's fraud screening flags the order, we may ask you for additional verification or cancel the order. If you believe a charge is incorrect, please contact us before contacting your bank — most issues are resolved within a business day.

5. Prices and Taxes

All prices are shown in USD. The price of an item is the price displayed at the time you place your order. For U.S. orders, sales tax is calculated at checkout based on the shipping address; for other destinations, VAT and import charges are handled as described in our Shipping Policy. The total shown at checkout — items, shipping and taxes — is the total you pay; we do not add fees afterwards. When we advertise a discount, the reference price is a price we actually charged before the promotion and, for EU customers, the lowest price applied in the 30 days before the reduction. We correct pricing errors when we find them; if an error affects your order we contact you before shipping with the option to confirm at the correct price or cancel for a full refund.

6. Shipping

Delivery is available to the United States and the European Union. Processing takes 1 business day, then 7–15 business days with Economy Shipping (USD 8.94; free from USD 59) or 7–13 business days with Express Shipping (USD 26.94). Tracking is provided for every shipment. Should a shipment be delayed beyond the promised date, we tell you in advance and you may cancel free of charge for a full refund, as required by the FTC Mail, Internet, or Telephone Order Merchandise Rule. Our Shipping Policy contains the complete terms and forms part of this agreement.

7. Orders and Contract Formation

Your order is an offer to buy. After checkout you receive an order confirmation email; this acknowledges receipt of your order but does not accept it. A contract of sale is formed when we ship the goods and send the shipping confirmation. We may decline or cancel an order before shipment for reasons including unavailability, a pricing or description error, suspected fraud, or a shipping address we cannot serve; if we do, any payment is refunded in full within 7 business days. We may limit quantities per order or per customer.

8. Liability

Our responsibility to you for any order is capped at the price you paid for it, and we are not responsible for indirect or consequential losses — such as lost profits or lost data — to the extent the law lets us exclude them. Nothing in these Terms limits liability for personal injury or death caused by our negligence, for fraud or fraudulent misrepresentation, or any liability that consumer protection law does not allow us to limit. Where your state or country does not permit some of these exclusions, they apply to you only as far as the law allows.

9. Our Content

The Site and everything on it, including the Anthor name and logo, images, copy and design, belong to us or our licensors. You receive a limited, revocable license to use the Site to shop; no other rights are granted. Copying our content for commercial use, scraping the Site or reusing our images requires our written consent. Notices of alleged infringement should be sent to help@anthorecommerce.com.

10. Product Information

We make every effort to describe products accurately and to show them as they are. Colors may vary slightly with your screen settings, and dimensions are approximate unless stated as exact. Our products are unbranded, generic items sourced from selected manufacturers; any brand names appearing in descriptions are for compatibility reference only and do not indicate affiliation. Product availability is not guaranteed until an order ships; if an item becomes unavailable we contact you with the options of waiting, a substitute or a full refund. We do not use false scarcity or countdown claims.

11. Use of the Site and Customer Reviews

Use the Site lawfully and in good faith: no fraudulent or unauthorized orders, no attempts to breach security, no automated scraping, no abuse of discounts. Reviews on our product pages come from customers who bought the product; we take reasonable steps to verify them and never commission fake reviews. Content you submit must be truthful and yours; you allow us to publish it and we may remove anything inappropriate.

12. Warranties and Disclaimer

We provide the limited warranty set out in our Return and Refund Policy. Except for that warranty, and to the fullest extent the law allows, we make no other express warranties, and implied warranties of merchantability and fitness for a particular purpose are limited to the duration of the limited warranty. Some states do not allow such limitations, so they may not apply to you; this warranty gives you specific legal rights and you may have others that vary by state. Consistent with the Magnuson-Moss Warranty Act, nothing in these Terms disclaims implied warranties while a written warranty is in effect.

13. European Union Consumers

EU consumers: nothing in these Terms limits the rights you have under Directive 2011/83/EU (withdrawal), Directive (EU) 2019/771 (conformity of goods) or the consumer law of your Member State, which applies alongside these Terms. Product safety: for goods delivered in the EU, Anthor handles General Product Safety Regulation matters directly at help@anthorecommerce.com. Disputes may be brought before the courts of your country of residence; we also cooperate with national consumer ADR entities where a complaint cannot be resolved with our support team. Please note that the EU online dispute resolution platform ceased operating in July 2025.

14. General Provisions

These Terms can change; check the date at the bottom of this page, and remember that each order is governed by the Terms published when it was placed. Should a court hold any clause invalid, the other clauses remain binding. Not enforcing a right today does not mean we give it up. Together with our Return and Refund, Shipping and Privacy Policies, these Terms are the complete agreement between us, replacing any earlier terms. Rights under these Terms are personal to you and not transferable; we may transfer ours if the business is sold.

15. Contact

Questions about these Terms or an order: help@anthorecommerce.com · contact form · Anthor, 1301 Evergreen Court, Highland Mills, NY 10930, United States. Support hours Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time (ET)). Charges from us appear on your statement as ANTHORECOMMERCE.COM.

16. Disputes

These Terms and any purchase are governed by the laws of the State of New York and applicable U.S. federal law, without regard to conflict-of-law rules, and by the New York General Business Law § 349-350; refund policy disclosure under GBL § 218-a where it applies. Please contact us first at help@anthorecommerce.com: almost every issue is resolved by our support team within a few days. Arbitration agreement. If a dispute cannot be resolved informally within 30 days, you and we agree that it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its consumer rules, rather than in court, except that either party may bring an individual claim in small claims court. Class action waiver: claims may be brought only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. You may opt out of this arbitration agreement by emailing us within 30 days of your first purchase. This section is governed by the Federal Arbitration Act. Nothing in this section prevents you from filing a complaint with the consumer protection office of your state attorney general or with the Federal Trade Commission.

Last updated: October 15, 2026.